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About
Conference Committee
History of SERVSIG
University of Strathclyde
Submissions
Call for Papers
Conference Tracks
Consumer (mis) behaviour in services
Customer/Actor Engagement
Customer Experience & Journeys
Service Design, Innovation & Transformation
Service Ecosystems & Institutions
Service Employment & Employees
Service Failure and Recovery
Service Thinking in B2B
Service Strategy, Operations & Productivity
Technology and Service
Transformative Service Research
Registration
Fees
Venue
Travel
Accommodation
Technology and Innovation Centre
Glasgow
Glasgow and Beyond
Programme
Programme
Speakers
Social Events
Programme
You can
access the conference programme
here.
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